ADA & WCAG 2.1 AA compliance for Texas

ADA Compliance for Texas Websites and Financial Systems

Texas public bodies must meet WCAG 2.1 AA by April 26, 2027, and so must the investment portals, payment platforms and forms their vendors build. Fixing a live system takes months, not weeks. We find what scanners miss and fix it in your code, not with an overlay.

WCAG 2.1 AA · Manual + screen-reader testing · Delivered for fintech teams serving Texas public finance

  • Apr 26, 2027 Title II deadline for Texas public entities serving 50,000+ people
  • 3,948 US website accessibility lawsuits in 2025, up 24%
  • 3.7 million Texans live with a disability

Trusted by financial services leaders

Calastone logo Federated Hermes logo HSBC logo J.P. Morgan logo Equiniti logo
Does this affect you?

Three ways the ADA reaches your website or system

You are a public body

City, county, school district, college or transit authority. Title II applies directly: WCAG 2.1 AA by your deadline.

You sell to a public body

Investment pool and treasury portals, payment, e-filing and learning platforms. Your buyer's deadline becomes yours, and Texas bids score accessibility.

You serve the public

Banks, fintechs, insurers, SaaS, retail and healthcare. Title III applies, and Texas saw 177 federal ADA lawsuits in 2025.

Why companies that ignored accessibility got sued

In 2025, 3,948 website accessibility lawsuits were filed in the US, up 24% on 2024. Most come down to one of three assumptions.

“We installed a widget.”

983 lawsuits targeted sites with an overlay

About 1 in 4 websites sued in 2025 already had an accessibility widget installed. An overlay can't fix the code underneath, and in January 2025 the FTC fined an overlay vendor $1 million for claiming its AI made any site compliant in 48 hours.

What the widget couldn't fix
Form fields with no label
Buttons and icons with no name
Controls a keyboard can't reach

“The law doesn't apply to us.”

Texas: 177 federal ADA Title III lawsuits in 2025

There's no DOJ technical rule for private businesses yet, but plaintiffs and courts measure websites against WCAG 2.1 AA anyway. Banks, retailers, clinics, hotels and SaaS companies all count as businesses open to the public.

Who Title III covers
Banks and financial services
Shops, restaurants and hotels
Clinics and SaaS platforms

“We'll deal with it before the deadline.”

The extension doesn't pause lawsuits

The DOJ gave public entities an extra year in April 2026, but existing ADA duties still apply and private lawsuits can be filed today. Vendors who wait also risk losing public-sector bids that score accessibility evidence.

The cost of waiting
Demand letters and legal fees
Lost or down-scored public bids
Rushed rebuilds of live products

Sources: EcomBack 2025 ADA website lawsuit report; Seyfarth Shaw (ADA Title III); FTC, January 2025. This page is general information, not legal advice.

People-first approach

Your next customer might be using a screen reader. Or just reading glasses.

Accessibility isn't only about blindness. It's the 55-year-old CFO who sets her phone's font to 200%. By 2032, a quarter of the US workforce will be 55 or older.

  • 19.6% of adults 50+ have vision loss
  • 1 in 4 US adults has a disability
  • 53 million US adults have arthritis
  • 1 in 12 men are color-blind
  • Better for everyone

    Accessibility isn’t a special mode for a few visitors. It’s clearer forms, faster mobile journeys, readable text in bright light and videos that work on mute.

  • Sales advantage

    Texas public buyers now score accessibility in their bids. A credible report turns compliance into a sales asset.

  • Lost customers

    Every fiddly click, drag or hover is a reason to leave. If your product only works with a steady hand and a mouse, it doesn’t work for them.

  • Color-only signals

    If red means “error” and green means “success”, they may see no difference at all. When color is the only signal, your message doesn’t get through.

What we find in audits

Small details that lock people out

Forms nobody can read

When a field isn't tied to its label, a screen reader just says “text input”. The user can't tell what to type, so they can't log in, apply or pay.

Buttons with no name

A logo, chat or menu icon without an accessible name is announced only as “button”. A blind user has no idea where it leads.

Keyboard dead ends

On one financial portal we tested, the control for adding a new fund couldn't be reached by keyboard. Anyone who can't use a mouse couldn't finish the task at all.

Not sure if you're exposed?

Send us your URL or a short description of your system. We'll review up to 3 key pages or screens and send you the top issues, free.

What is the ADA?

The law sets the obligation. WCAG defines how it's measured.

The Americans with Disabilities Act (ADA) requires equal access for people with disabilities, online too. Title II covers state and local government: the DOJ rule makes WCAG 2.1 AA the legal standard for their websites, apps and the vendor portals they rely on. Title III covers businesses open to the public, from banks to SaaS, and courts use the same WCAG 2.1 AA yardstick. WCAG rests on four principles:
01
Perceivable

Color isn't the only signal; text has enough contrast.

02
Operable

Everything works from the keyboard; nobody gets trapped.

03
Understandable

Predictable layouts, clear labels and error messages.

04
Robust

Works with screen readers and other assistive technology.

Texas timeline
What's changing in Texas, and when

Nov 15, 2026 Texas DIR reports to the legislature on agency website accessibility.

Apr 26, 2027 ADA Title II: WCAG 2.1 AA for public entities serving 50,000+ people, including the portals, forms and apps their vendors build.

Dec 1, 2027 First biennial Texas agency website reviews due.

Apr 26, 2028 ADA Title II deadline for smaller entities and special districts.

Texas DIR contracts already require WCAG 2.1 AA, and vendors submit VPAT / ACR documentation with their bids.
Why start now

April 2027 is closer than your backlog thinks

Start now Start in Q1 2027
Design system: colors, tokens, components Fix tokens once Rework every screen
Portals, admin panels and multi-step journeys Time to test properly Rushed retesting
Cost and pressure on your roadmap Part of normal sprints Emergency remediation
VPAT / ACR evidence in public-sector bids Evidence ready Scored down
Lawsuit exposure (the extension does not pause it) Shrinks every release Open today

On a money market portal we work on, a whole admin panel was built before WCAG was planned in. Retrofitting labels, keyboard access, focus order and contrast took far longer than building it right would have. A marketing site takes weeks to fix; a transactional system takes months.

Plan my accessibility roadmap

The DOJ extended Title II deadlines in April 2026, but existing ADA duties still apply.

How we work

No plugins. No shortcuts. Tested and fixed in your code.

Overlay widgets don't fix the code underneath: about 1 in 4 websites sued in 2025 already had one installed. Automated scanners catch only 30–40% of issues. So we combine several scanners with keyboard, screen-reader (VoiceOver, NVDA) and 200% text testing, at every level of your product.
01
Components

Buttons, inputs, modals, tabs and tables tested against WCAG 2.1 AA. If the building blocks fail, no screen-level fix will help.

02
Screens & workflows

Accessible components can still break when combined. We test every journey: sign-up, upload, payment, submit.

03
Whole product

End to end on desktop and mobile, across browsers, with the assistive technology real people use.

04
Evidence & handover

A severity-ranked report mapped to WCAG criteria, code-level fixes, VPAT / ACR support and a workshop for your team.

Case study

A WCAG 2.1 AA program for a money market portal serving Texas public finance

A global fintech platform's money market fund portal is used by Texas Local Government Investment Pools, the funds cities, counties and school districts use to invest public money. That puts it under ADA Title II and Texas TAC 206, and a large admin panel had been built before accessibility was planned in.

  • Title II and Texas TAC 206 in scope
  • 3 levels of testing: components, screens, journeys
  • Whole team trained: product, design and engineering
  • Team workshop

    From why accessibility matters to WCAG, Title II vs III and the evidence Texas buyers ask for.

  • Hands-on testing

    Keyboard-only and screen-reader testing (VoiceOver, NVDA) of components, screens and full journeys.

  • Fixes in the code

    Labels tied to fields, named buttons, keyboard access to every control, decorative elements hidden from screen readers.

  • Lesson: start with design

    Fixing color tokens and components after launch costs far more than getting them right first.

Proof, in their words

  • “We used to call Authentic Digital the impossible team because we challenged them a lot, and they always delivered.”
  • "They are authentic and always go above and beyond to deliver for us."
  • “They had the resources to easily scale up, even as a smaller company.”
  • "Their expertise, enthusiasm and professional approach ensures that we consistently deliver exceptional technology solutions. In a world increasingly full of AI slop it's always best to work with Actual Intelligence."
compliance

Standards we work to

Every project is tested against the standards your regulators, courts and buyers actually use.

Delivered: completed client work to this standard. Covered: our audits map directly to its requirements. Supported: we prepare the evidence you need. Best practice: the newer standard we also test against.

  • WCAG 2.1 AA Delivered
  • ADA Title II (DOJ web rule) Delivered
  • ADA Title III Covered
  • Texas TAC 206 & 213 Covered
  • VPAT / ACR documentation Supported
  • WCAG 2.2 AA Best practice
  • EU Accessibility Act Delivered
Accreditations & memberships
  • Disability Confident — UK government scheme member
  • Crown Commercial Service Supplier
  • IAAP — International Association of Accessibility Professionals, Organizational Member
  • Registered with the Information Commissioner's Office
  • D-U-N-S Registered — Dun & Bradstreet

Get a free accessibility snapshot

Find out where you stand before someone else does. Send us your URL or tell us about your system, and we'll come back with your top issues and a plain-English plan.

    Attach file. File size of your documents should not exceed 10MB

    "They are authentic and always go above and beyond to deliver for us".

    Adam Belding
    CTO at Calastone
    FAQ

    Questions we hear most

    • Is my business required to comply?

      If you're a Texas public body, yes: Title II makes WCAG 2.1 AA the standard. If you sell to public bodies, it's in your contracts and bids. If you serve the public, Title III applies and courts look to WCAG 2.1 AA.

    • When is the deadline?

      April 26, 2027 for public entities serving 50,000+ people; April 26, 2028 for smaller ones and special districts.

    • Why start now if the deadline is 2027?

      Because remediation takes longer than most teams expect. A website can be fixed in weeks; a portal or admin panel with complex forms, tables and workflows often needs months of design, development and retesting. And private lawsuits are possible today.

    • Do you only work on websites?

      No. Most of our work is in fintech: investment and money market portals, admin panels, dashboards and customer apps. We test and fix web and mobile products end to end.

    • Can't I just install an accessibility widget?

      No. Overlays don't fix the code underneath, and about a quarter of 2025 website lawsuits targeted sites that had one.

    • What evidence will I get?

      A report mapped to WCAG success criteria, test notes per journey, and documentation for your VPAT / Accessibility Conformance Report.

    • Will we have to change our brand?

      Rarely much. Sometimes a color shade or text size, and we propose options that keep your look.

    Not sure if you're exposed?

    Send us your URL or a short description of your system. We'll review up to 3 key pages or screens and send you the top issues, free.