ETF operations platform
Built for a range that keeps growing

One interface for the ETF flow, connected to order handling, the daily basket and settlement.

A person looks at a desktop monitor showing an ETF operations dashboard with order counts, an intraday price chart and a table of authorised participant orders.
THE CHALLENGE

When the ETF range outgrows its systems

An ETF range can outgrow the systems used to run it. Adding a fund or currency can mean changing several applications and coordinating the teams that use them. A manager expanding into active ETFs also needs the new operation to work alongside its existing funds.

WHAT WE BUILT

One platform for the whole ETF flow

One interface for the ETF flow

Several separate operational systems were brought together, so HSBC's teams manage the flow and find information in one place.

Connected to the trade

Links to HSBC PRS and Ultumus COSMOS, SWIFT settlement messaging and BlackRock Aladdin data feeds tie it into order handling.

Run in parallel before go-live

Two months of parallel running, with the same orders routed through both systems, came before the core went live at month eight.

case studies

Check Our Case Studies

Our services help solve business challenges. Depending on the problem, we incorporate different solutions. If you’re unsure what your biggest challenge is, check our case studies - maybe you’ll find some similarities.

Sometimes, the problem is more complex and needs a creative approach - we get it. Each client we work with is different, and each solution we come up with is dedicated to the specific situation. Feel free to schedule a call to discuss your challenge.

Questions about how we work

  • How do you manage the risk of switching systems?

    On the ETF platform, HSBC's teams ran it in parallel with their core system for two months, with the same orders routed through both. We build the new service alongside the existing operation, so your teams can resolve differences before switching.

  • Who owns the system?

    You own the work produced for you, including the code and documentation. Ownership transfers in full once the agreed work is paid for.

  • What happens after launch?

    Development on the ETF platform continued after go-live, adding currency management and monitoring of market and foreign-exchange deviations. Authentic can keep developing and maintaining a system, or prepare a handover with documentation and training.

Let's talk about your ETF operation

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