DrOnline
The Digital Bridge Between
Doctor and Patient
project introduction
How We Designed and Implemented an EMR System for Doctors and Their Patients
DrOnline, a provider of medical treatment to everyone from their homes with US certified doctors across the globe.
We began by exploring the needs of doctors and patients through research and conversations. This helped us focus on key features like quick access to records, simple scheduling, and secure communication.
The interface was designed to be clean and intuitive across both desktop and mobile platforms, with usability in mind for all age groups and levels of digital experience.
Using an agile process, we developed a scalable EMR system that ensures performance, security, and long-term flexibility. The result is DrOnline—a tool that simplifies healthcare for doctors and gives patients modern, accessible care.
Services
- UX Design
- Digital Product Creation
- Product Development
- Product Management
- Web Application
- Mobile Application
INDUSTRY
- Healthcare
Challenges
DrOnline had to bridge a generational gap between experienced and younger doctors by offering a system that feels intuitive to both groups.
We also faced cultural differences between the U.S. and UAE markets, from interface language to user expectations and norms.
Another key challenge was enabling seamless teamwork between doctors and nurses, while giving patients tools to manage visits and family care.
Goals
Our aim was to build a flexible, doctor-focused app for managing calendars, clinics, and communication—regardless of experience level.
We designed DrOnline to adapt across cultures and regions, delivering value in both American and Emirati healthcare settings.
We also wanted to empower patients with easy appointment booking, health tracking, and multi-profile support for families.
what we delivered?
Scope of work
We designed and developed a dual-platform system: a web and mobile app for doctors, and a separate mobile app for patients.
The doctor interface includes features like scheduling, EMR management, video consultations, and collaboration tools for medical staff.
The patient app allows appointment booking, health data tracking, multi-profile management, and secure communication with doctors.
The system was built to support international markets, with localization, cultural adaptation, and compliance with healthcare regulations in the U.S. and UAE.
PROJECT OVERVIEW
How Did We Create
a Fully Comprehensive
Doctor’s Tool?
We took an agile, iterative approach—testing with real users and refining constantly. Close collaboration across teams helped us respond fast to feedback and build DrOnline: a powerful tool that helps doctors manage their practice and lets patients access care anytime, anywhere.
RESEARCH
Bridging the Gap
Between Old and New
During DrOnline’s development, we reviewed existing EMR systems—many were outdated, overly complex, or visually clunky. Younger doctors struggled with legacy tools, while older ones felt lost in fast, modern apps. Our challenge was to bridge this generational gap and design a solution intuitive and accessible for all.
PRODUCT CREATION
Fully Responsive Core Experience
At the heart of DrOnline is a seamless video call experience—fully responsive across devices. Patients can consult doctors from anywhere, while doctors can bring in other specialists during the same call to review test results or discuss treatment in real time.
This collaborative setup ensures faster decisions, clearer communication, and a more complete view of each patient’s case—all within one smooth, integrated interface.
DOCTOR DESKTOP APP overview
Effortless Practice
Management Across Devices
Doctors can manage clinics and patient care from their PC with an intuitive interface for appointments, records, and communication. DrOnline keeps everything organized in one place, simplifying daily tasks. Its responsive design ensures seamless access across all devices.
DOCTOR MOBILE APP overview
A Tailored and Fully Responsive
Mobile App Experience
DrOnline’s mobile app is designed for doctors on the go, offering complete functionality for patient management, scheduling, and consultations. Fully responsive, it delivers smooth, reliable performance on any device, ensuring efficient care anywhere.
DOCTOR DESKTOP APP overview
Simple Scheduling with the
Availability Calendar
The Availability Calendar in DrOnline simplifies appointment management. Doctors can easily organize their schedules, prevent double bookings, and ensure maximum availability for patient care, all through a flexible and user-friendly interface.
DOCTOR MOBILE APP overview
A Convenient Mobile Calendar
for On-the-Go Scheduling
DrOnline’s mobile calendar allows doctors to manage appointments wherever they are. With easy access to real-time scheduling and updates, it ensures that managing patient visits is quick, simple, and always at your fingertips.
Patient MOBILE APP overview
A Patient App That’s Truly
Easy to Use
The patient-facing app was built with simplicity and clarity in mind, so anyone can book a visit or access care without confusion. We tested with users of all ages to make sure the experience feels natural from the first tap.
Patient MOBILE APP overview
One App for the Entire
Family’s Medical History
Patients can store and track treatment records not just for themselves, but also for their children—thanks to multi-profile support. All medical data is securely available in one place, anytime it’s needed.
Patient MOBILE APP overview
Instant Access to Medical Support
DrOnline connects patients with doctors through video consultations, appointment booking, and messaging—all within a few taps. No waiting rooms, no paperwork—just fast, accessible care on your phone.
DOCTOR DESKTOP APP
The Complete Desktop Toolkit
for Modern Clinics
The web app provides doctors with a powerful set of tools to manage appointments, access medical records, conduct video consultations, and collaborate with staff—all in one streamlined workspace designed for daily efficiency.
DOCTOR MOBILE APP
Doctor’s Office in Your Pocket
The mobile app gives physicians full access to their schedules, patient details, and communication tools, enabling them to stay connected and provide care on the go—without losing functionality or control.
PATIENT MOBILE APP
Patient Healthcare Can Look Easy
With an interface that’s clear, intuitive, and designed to guide users effortlessly through booking, communication, and access to medical history, all in one place.
