Confront your goals with
a Feedback review
The goals not always meet the reality. It’s important to gain feedback on your product’s performance.
Schedule a free expert sessionThere’s no performance improvement without a Feedback review
What do your product’s users say? What are their experiences? Do you know if the product answers users’ needs? These fundamental questions should be addressed, but many companies tend to think they know better than the product's users.
Getting feedback is a starting point for further work on the product, but reviewing it is as important. By using the right tools, we will make sure you understand how your product is received and what has to be done to upgrade it.
What are the benefits of Feedback review stage?
Skillfully gathered feedback on your product's performance
The first step is to really get to the bottom of users’ experience with the product. It’s important to gather feedback from users using the right tools and methodology. It’s not only about “what”, but also “how” - how do we collect information about the user experience and how do we interpret it?
Testing your assumptions
After analysis of the feedback, you can easily confront your assumptions and see if they match the information gathered from the product’s users. Many companies assume they know their product best and know what are its main advantages and disadvantages, but the main source of information should be the user. Always.
Gaining data for reporting
All the gathered data can be transformed into a consistent report so that the entire team understands the next steps we will take to address the feedback and, in consequence, make the product better. P.S.: Google Analytics is not always the best tool to analyse your product performance.
How a tailor-made solution contributed to company scalability
Modernization of the management system and the introduction of a franchising module elevated the brand's visibility & fostered its scalability. Such an approach significantly enhanced brand presence in a competitive marketplace.
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